Built to be trusted with your business.
Your business details, your customers and your reputation all pass through ADigitalMotive. Here is exactly how we look after them, written in plain words.
Four things we protect, and how.
- Sign-in with one-time codes instead of easy-to-guess passwords
- Two-step sign-in for team accounts
- Staff roles, so each person sees only what they need
- Our own staff access is limited and logged
- Encrypted while it travels and while it is stored
- Kept separate from every other business
- Backed up to a second location, with restores tested
- Kept only as long as our Privacy Policy says
- Free security certificate on every address
- Attack filtering in front of every site
- Uptime watched around the clock
- Earlier versions kept, so a change can be rolled back
- Their details used only to serve your business
- Messages sent only to people who agreed to receive them
- No selling or sharing of contact lists
- Our Data Processing Addendum covers their personal data
We never touch your customers' money.
Your customers pay you directly, using the bank account, wallet or payment link you already use. ADigitalMotive shows your payment details and lets you mark an order or invoice as paid. We do not hold funds, process payouts or take a share of your sales.
Your own subscription to ADigitalMotive is billed separately by our payment partner.
How we use AI, openly.
AI does much of the drafting. These rules decide how it is used.
ADM Assistant tells you it is AI. When a person from our team steps in, you are told that too.
AI drafts are previews. Websites, posts, replies and customer messages are published only after you approve them.
We do not let AI invent reviews, awards, statistics or claims about your business. It works from the facts you give it.
The AI services that process your requests are named in our list of subprocessors, with the region where they run.
Every site gets the same protection.
Whether it is a two-page site on a free address or a full shop on your own web address, these are switched on for every website we host.
- Secure padlock (HTTPS), issued and renewed automatically
- Content delivery network for speed and attack filtering
- Regular backups with one-click restore of earlier versions
- Uptime checks with alerts to our team
- Software kept updated by us, not by you
- Spam protection on contact and booking forms
Things you can do at any time.
Export your website, designs, customers and records in standard formats.
Review team members and connected accounts, and remove any in one tap.
Cancel and ask us to delete your data, with time to export first.
Every published change is listed with who approved it and when.
The detail, in writing.
Our policies explain each promise on this page in full. Every document opens with a short summary.
We do not hold security certifications such as ISO 27001 or SOC 2 today. When we achieve one, it will be listed here with a link to the certificate.
Tell us privately and we will work with you to fix it. Good-faith research that follows our disclosure rules is welcome.
support@adigitalmotive.comScams, stolen content or anything unsafe: report it and our team reviews every report.
support@adigitalmotive.comTrust and security FAQ
Can ADigitalMotive staff see my business data?
Only when it is needed to help you, for example when you ask for support or when a designer checks work before you see it. Access is limited by role and recorded, and staff never ask for your sign-in codes.
Is my data used to train public AI models?
Your business data is used to provide the service to you. Which AI providers process requests, and on what terms, is listed in our subprocessors and AI Notice, so you can check before you start.
What happens to my website if I stop paying?
You keep access to export your website and data for a period after your plan ends, as our billing policy explains. We do not hold your content or your web address hostage.
Where is my data stored?
Our hosting and service regions are listed in the Data Processing Addendum and the subprocessor list. If you need data kept in a particular region, contact us before you sign up.
How do I know a message really comes from you?
We never ask for sign-in codes, passwords or payments in a chat message. If something looks wrong, forward it to our support team before you act on it.
Safe to start. Free to leave.
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