Connect or disconnect Instagram and Facebook

To publish posts for you, ADigitalMotive needs permission from Instagram and Facebook. You give that permission on the network's own sign-in screen, never by sharing your password with us.

Before you connect

• For Instagram, use a professional account (business or creator). You can switch a personal account in the Instagram app settings for free.
• For Facebook, you need a Facebook Page for your business and admin access to it.
• Linking your Instagram account to your Facebook Page makes posting to both more reliable.

Connecting your accounts

1. Open Marketing → Connected accounts and tap Connect next to Instagram or Facebook.
2. A sign-in window from Meta opens. Sign in there and choose the Page and Instagram account to link.
3. Review the list of permissions and confirm.
4. You return to ADigitalMotive, and the account shows as Connected.

If a connection stops working

Changing your password or removing an admin can break the link. When that happens, posts wait in your calendar and the account shows Reconnect. Tap it and sign in again; waiting posts then go out as planned.

Disconnecting an account

On the same screen where you connected, tap the account and choose Disconnect. Scheduled posts for that account are paused, not deleted. Posts already published stay on the network. To remove our access completely, you can also remove ADigitalMotive from the business integrations settings in your Meta account.