Sign in with a one-time code

ADigitalMotive does not use passwords. Each time you sign in on a new device, we send a short one-time code by SMS, WhatsApp or email. You type the code, and you are in. The code works once and expires after a few minutes.

Signing in

1. Open the web app or a phone app and enter your phone number or email address.
2. Choose where to receive the code.
3. Type the code exactly as it arrives. On many phones it fills in by itself.

If the code does not arrive

• Wait a minute. Text messages are sometimes delayed by the mobile network.
• Check that the number or address you typed is correct, including the country code.
• For email, look in your spam or promotions folder.
• Tap Send another code, or switch to a different channel, for example WhatsApp instead of SMS.
• If you have lost access to your phone number and email, tap I can't get a code and our team will verify you another way. This takes longer on purpose, to protect your account.

Extra protection

Team accounts can switch on two-step sign-in, which asks for a second check on top of the code. In Settings → Security you can also see every device signed in to your account and sign out any you do not recognise.

If you received a code you did not ask for, someone may have typed your number by mistake. You do not need to do anything; without the code they cannot get in.